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EXTENDING YOUR SESSION

It's essential to be clear when setting expectations with our clients. One way we stay safe is by being meticulous about the length of the session we've agreed to. If a client requests an extension and we grant it, it can create confusion. If initial rules are now being bent, the client may feel that other boundaries that have been previously set may also now be crossed.

A student practitioner had an experience where he was granted an extension. The client then pushed the platonic boundaries. The client was confused: "Are we on the clock or just hanging out?"

 

Let's talk about how other professionals might handle such a request. A massage therapist might be glad to extend a session if time permits. But how will the massage therapist take the payment for this extra time? Is it free? No!

At C. Sanctuary, we were taught to get paid online and, sometimes, in cash. It's always our policy to be paid in advance of the session. So how might one handle an extended session? One professional we know stops the session gets payment for the ample time, and proceeds like a new session. This method prevents confusion.

At C. Sanctuary, we were also taught that we don't extend time because we often have a "safety buddy" who knows we are in session and expects to hear from us when the session is over at a set time. Also, we have allotted a certain amount of time to this client. There may be other clients on the schedule. If a client wants to extend, that is flattering and an excellent sign that they are enjoying themselves. We will schedule another session later. This is great; we now have a repeat customer. 

  • It should be noted that a safety buddy is never given any information regarding the client, such as name, age, location, etc. We hold true to the HIPPA law but also believe in safety for ourselves as touch therapists and professionals.

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If you are feeling any of the above, please think about booking a session.

NOT in PA? No worries, she offers phone and video visits as well.

 

Use the button to see her updated calendar and book her today

When you have a Therapeutic Mentoring Session with Corinne Pulliam, at Positive Peer Mentoring she will:

  • Recognize her reactions to what the client is telling her.

  • Be non-judgmental and empathic.

  • Show a genuine interest in what the client is telling her.

  • Try to use the language of the client she is interacting with.

  • Validate what the client is telling her and show the client she is actively listening.

  • Find out what else is happening in the client's life (stress, relationship difficulties, etc.)

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